Pay your Credit Card
Mastering Credit Card Payments with First Citizens Online Banking Managing your credit card payments has never been easier with First Citizens Online Banking! Say goodbye to the hassle of in-branch transactions and enjoy the convenience of making real-time payments from the comfort of your home or on the go. Follow our simple step-by-step guide below to ensure a seamless experience when paying your credit card online.
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How to Pay Your Credit Card Online in 5 Easy Steps
Step 1: Log into Online Banking
Head over to First Citizens Online Banking and enter your User ID and password to securely access your account. Remember, your User ID is the same as your Customer Information File (CIF) number.
Once logged in, follow these steps:
Step 2: Navigate to the Payments Section
- Click on the “My Payments” tab.
- From the drop-down menu, select “Payments.”
Step 3: Enter Your Payment Details
Before proceeding, ensure that your Credit Card is added as a Payee. Then, complete the payment screen by providing the following details:
- Enter your four-digit transaction PIN.
- Input the amount you wish to pay (including dollars and cents).
- Select the account you want to debit.
- Choose your Credit Card number.
- (Optional) Add a brief description for your reference.
- Click “Submit.”
Step 4: Review and Confirm Your Payment
A transaction summary will appear, displaying all payment details. Verify that the information is accurate, then click “Submit” to complete the payment.
Step 5: Payment Confirmation
Once the payment is successful, you will receive a confirmation message on your screen. Your payment will be processed in real time, and the updated balance will reflect immediately in your credit card account.
Checking Your Available Credit Card Balance
Please note, a payment made to your Credit Card account is real-time and is reflected on your credit card account. To view your available credit card balance:
- Click the “My Home” tab.
- Select “Account List.”
- Locate and click on your Credit Card account number.
- A summary screen will appear with your account details.
- Click on “Click here for Real-Time Available to Spend.”
- Your updated real-time Credit Card balance will be displayed.
Need Assistance?
At First Citizens, we’re here to support you every step of the way. If you have any questions or encounter any issues, feel free to reach out to us via: 📩 Secure Message through Online Banking
📧 Email: channelsupport@firstcitizenstt.com
💬 Web Chat (available daily from 6 AM to 10 PM)
Managing your credit card has never been this easy! Log in today and take control of your finances effortlessly with First Citizens Online Banking. 💳💻
