Online Account Opening

The following documents are required and must be uploaded into the system.

• Proof of income-
  • Pay slip (dated not older than 1 month) or Job Letter (dated not older than 3 months)For foreigners employed locally – in addition to the above,
    • a valid Work Permit ORCARICOM Single Market and Economy (CSME) Skills Certificate ORevidence of exemption from provision of work permit/CSME Skills Certificate (e.g. Certificate of Registration as a Resident of Trinidad and Tobago) (validated by the Ministry of Foreign and CARICOM Affairs and/or Immigration Division).
    For retirees –
    • Pension Letter from Government/ Private Institution outlining details and frequency of payments OR Local cheque stub from Government (Old Age) Pension and/or National Insurance (NIB) – which provides details and frequency of payment.
  • For Students/ House-wives/ Self-Employed –
    • Letter from contributor of funds with:
      • a copy of contributor’s identification and
      • job letter/ pay slip, or for self-employed persons, Certificate of Registration/ Incorporation and recent bank statement (not older than 3 months) or 1 year’s financials (within last 3 years) (where contributor is an existing customer and their source of income has already been established/ provided, then the job letter/ pay slip or additional business documents is not mandatory;
    • Local cheque stub from Government (re- public assistance/ disability grant);
    • Receipts/ Invoices/ Service Contracts;
    • Permits/ Licenses, etc.

Proof of Address

• a utility bill in the customer’s name (not older than 6 months). Where the utility bill is not in the customer’s name any one of the following may be accepted.
• SPOUSE – Marriage Certificate;
• PROPERTY OWNER – Copy of the owner’s photo identification AND completed Address Verification Letter;
• LANDLORD – Lease Agreement AND Rent Receipt (dated not older than 3 months);
• PARENT – Birth Certificate in the case of minors (or adults where the requirements for Property Owner above cannot be satisfied).
• Statement from a Financial Institution (e.g. Bank, Credit Union, Insurance Company, UTC, TTMF) stating customer’s full address. FC statements can be used for existing customers accepted once received via mail and the address unchanged.
• T&T Government Issued documentation, e.g. Tax Assessment, BIR letter/ statement.
• Mortgage Deed.

• Proof of Identity –
  • One valid form of picture identification:
    • T&T National Identification CardT&T Drivers Permit (accompanied by birth certificate).
    • Passport (mandatory for non-nationals).